Rules and Regs
Doggy Daycare and Dog Boarding
Rules & Regulations at The Big Backyard
To ensure a safe and healthy environment for your dog, The Big Backyard, Inc. requires the owners of all dog daycare, boarding and grooming attendees to read and comply with the following Rules and Regulations. These Rules and Regulations may be changed at any time by The Big Backyard giving Owner prior notice thereof:
All dogs must be at least 4 months old and have completed their puppy series of vaccinations. All dogs over the age of 6 months must be spayed or neutered.
Owners must submit written proof from their veterinarian that their dog has received the following vaccinations (and such vaccinations must be current): DHLPP, rabies, and bordatella (kennel cough). Please note that the bordatella vaccine must be administered at least 7 days prior to attending The Big Backyard. The Big Backyard also highly recommends that all dogs receive the canine influenza vaccine annually.
All dogs must be in good health. Dogs with an illness, stitches or open wound will not be admitted until they have sufficiently recovered or healed. BEHAVIOR: All dogs must be non-aggressive and should not be possessive of territory or toys. Owners must certify that their dog has not harmed or shown aggressive or threatening behavior towards any person or any other dog.
The Big Backyard is open for daycare Monday through Friday from 7:00 a.m. to 6:30 p.m. and Saturday from 8:00 a.m. to 6:00 p.m. by reservation only. The Big Backyard is closed for daycare on Sundays; but we are open 8 a.m.-10 a.m. and 4 p.m. – 6 p.m. for drop off/pick up for boarding dogs only. Boarding is available year round 24/7.
The Big Backyard is closed for naptime from 11:00 a.m. to 1:00 p.m. on weekdays, and from 11:00 a.m. to 2:00 p.m. on weekends. Owners are not able to pick up or drop off dogs during this time. All dogs are required to rest in a crate during naptime.
All dogs are fed treats provided by The Big Backyard when they nap in their crates. Owners may provide a meal or snack for their dog to eat during naptime in a bowl with a sealed lid (like Tupperware) or in a zip lock bag (a bowl will be provided), labeled with the dog’s name. Owners should advise The Big Backyard in writing if they do not want their dog to have a biscuit at naptime.
The Big Backyard can only administer prescription medication at Owner’s request, under the direction of a licensed veterinarian and in accordance with the labeled instructions on the medication container.
Reservations are required for daycare, boarding and grooming services. “No shows” and cancellations made after 7:30 a.m. on the day a dog is scheduled to be at The Big Backyard will be charged the full rate for the reserved service.
The Big Backyard’s current fees for dog services are listed on our fees page and at the facility. These fees may change at any time by The Big Backyard posting the changes on its website and at its facility. All fees are due and payable at the time that services are provided by The Big Backyard. A $25.00 fee is charged for all returned check.
Prior to any dog attending The Big Backyard, Owner must (i) complete and submit an Admission Questionnaire, along with an immunization record, (ii) complete an interview, and (iii) prior to receiving any services from The Big Backyard, sign an Owner’s Agreement. The Big Backyard is entitled to deny admittance to any dog for any reason in its sole discretion.